Under following conditions, Bellician will provide high satisfaction return service.
- Purchased merchandise must be in original condition, same as brand new.
- Final sale, Clearance, Event sale item are not return-able.
- Exchange, Refund request must be made within 14 days of customer receiving products.
- The original shipping cost is not refundable. (If there is our shipping mistake, full cost will be refundable.)
Under any circumstances, following items are not return-able. <Manufacturer defects are exception>
- Wig/ Ponytail/ Bun Hair
- All unsealed hair & Skin care products. (ex. Bottle, Jar, Spray, Pump and Tube type products, which are unsealed)
- Electronic Tools
How to get exchange or refund
- Contact our online department by e-mail. Please included return reasons and pictures if there is manufacturer defect on merchandise. (email@example.com)
- Once we approve, send the merchandise back to us. When we receive the shipment, we will start refund or exchange process.
NOTE : If the packaging or product have been damaged, please do not send it to us. If we cannot accept the returned item, customer will be responsible for the re-shipping charges